Privacy Policy

EPLegal is owned and operated by EPLegal LTD.

EPLegal values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.

By using the website and services, you are accepting the practices described in this privacy policy. Use of the website and services is also subject to our terms and conditions. In this privacy policy, the words “website” refers to the EPLegal website, “we”, “us”, “our” and “EPLegal” refers to EPLegal and “you” “client” and “user” refers to you, the EPLegal user.

This privacy policy may change from time to time. Your continued use of the website and services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and specifically with the Data Protection Act 2018 (UK regulations) and the GDPR (General Data Protection Regulation – European regulations).

1. General Information

The personal data of the users that are collected and processed through the website:

• https://www.eplegal.com

Will be under responsibility and in charge of:

• EPLegal LTD.

Email: info@eplegal.com

Correspondence Address: 311-i9 Street No7, Quarter 1, An Phu Ward, Thu Duc City, Vietnam

(Hereinafter referred to as EPLegal).

2. Types of Information Gathered

The information we learn from customers helps personalize and continually improve your experience at EPLegal. Here are the types of information we gather:

Information You Give Us. You provide information when you search, read and view content on our website, subscribe to our newsletter, book a discovery call, pay applicable fees, provide information through our services and/or communicate with us through our contact information or our contact forms. As a result of those actions, you might supply us with the following information:

• First and last name
• Email address
• Phone
• Company name
• Company registration number
• User content
• Any additional information relating to you that you provide to us directly or indirectly through our website and services.

EP LEGAL will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the website you automatically provide us with the following information:

• The device and usage information you use to access the website
• Your IP address
• Browser and device characteristics
• Operating system
• Referring URLs

If you access the website through a mobile phone, we will collect the following information:

• Mobile device ID
• Model and manufacturer
• Operating system
• Version information
• IP address

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyse certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here: 

• https://policies.google.com/privacy

Social Media: On our website you will find links and functions linked to different social networks, in which you can share your information. It is advisable to consult the privacy policy and data protection of each social network used on our website.

• Facebook: https://www.facebook.com/privacy/explanation
• YouTube: https://policies.google.com/privacy
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• Twitter: https://twitter.com/privacy

3. How Long We Keep Your Data

Personal data provided by users through the website and services will be retained for as long as necessary to provide the services described on the website or until the user decides to unsubscribe to our newsletter. EPLegal may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, EPLegal may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

4. How We Use Your Information

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and services. We use personal information collected through our website as described below:

• Book and perform the discovery calls or visits.
  Improve our services, website, and how we operate our business.
• Understand and enhance your experience using our website and services.
• Respond to your comments or questions through our support team.
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
• Communicate with you about upcoming events, offers and news about services offered by EPLegal and our selected partners.
• Marketing purposes of EPLegal.
  Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

5. How Do You Get My Consent?

By subscribing to our newsletter, booking a discovery call, providing information through our services, contacting us through our contact forms or our contact information, and providing personal information to us to contact you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or the contact page.

6. How We Share Your Information

The personal information of our customers and users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user, client or owner of the personal data. We share user and customer information only and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform functions on our website. Examples include: creating and hosting the website, sending emails, analyzing data (Google Analytics), creating ads (Facebook, Google), providing marketing services and providing search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy. Please refer to the privacy policy of these third-party services.

Email marketing: We use the information provided by users to conduct marketing campaigns and send relevant information to our users. By providing us with your email address, you authorize us to use your information for email marketing. We will use third party services to conduct email marketing, so we may share certain information with some of these third parties for the sole and exclusive purpose of sending emails through email marketing and in accordance with our privacy policy.

Business Transfers. In the event that EPLegal creates, merges with, or is acquired by another entity or company, your information will likely be transferred. EPLegal will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy and the transfer and handling of your private information will comply with all applicable requirements.

Protection of EP LEGAL and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of EPLegal, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. EPLegal uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Website. We may also use aggregated anonymous information to provide information about the Website to potential business partners and other unaffiliated entities. This information is not personally identifiable.

7. Protecting Your Information 

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the website. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information and to those persons you have authorized to have access to that information. EPLegal follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once EPLegal receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while EPLegal strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

8. Rights

• Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
• Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.
  Right to be informed: Users of our website will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
• Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
• Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
• Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so. Users can exercise all these rights by contacting us through the contact information or the contact page.
• Rights related to automated decision-making, including profiling: website users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

9. Children’s Online Privacy Protection